定时客服消息使用MQ

src/main/java/com/yaoyaozw/customer/constants/CustomerCommonConstant.java

@@ -63,6 +63,8 @@ public class CustomerCommonConstant {
 
     public final static Integer SEND_STATUS_ACTIVE = 9;
 
+    public final static Integer SEND_STATUS_FINISHED = 10;
+
     public final static Integer SEND_STATUS_LINK_ERROR = 3;
 
     public final static Integer SEND_STATUS_SENT_FAIL = 4;

src/main/java/com/yaoyaozw/customer/constants/RabbitCommonNameConstant.java

@@ -17,13 +17,22 @@ public class RabbitCommonNameConstant {
         public static final String YG_LIMIT_TTL_QUEUE = "YG_LIMIT_TTL_QUEUE";
         public static final String YG_LIMIT_TTL_ROUTE_KEY = "YG_LIMIT";
 
+    /**
+     * 2、运营系统交换机
+     */
+    public static final String CUSTOMER_SERVICE_EXCHANGE = "CUSTOMER_SERVICE_EXCHANGE";
+        /**
+         * 客服消息处理队列
+         */
+        public static final String CUSTOMER_MESSAGE_ROUTE_KEY="CUSTOMER_MESSAGE_HANDLE";
+        public static final String CUSTOMER_MESSAGE_QUEUE="CUSTOMER_MESSAGE_HANDLE_QUEUE";
 
 
 
 
 
     /**
-     * 2、死信交换机 - 死信队列 - routeKey
+     * 3、死信交换机 - 死信队列 - routeKey
      */
     public static final String DEATH_EXCHANGE = "DEATH_EXCHANGE";
 
@@ -33,6 +42,11 @@ public class RabbitCommonNameConstant {
         public static final String YG_LIMIT_DEATH_QUEUE = "YG_LIMIT_DEATH_QUEUE";
         public static final String YG_LIMIT_DEATH_ROUTE_KEY = "YG_LIMIT_DEATH";
 
+        /**
+         * 客服消息死信队列
+         */
+        public static final String CUSTOMER_MESSAGE_DEATH_QUEUE="CUSTOMER_MESSAGE_DEATH_QUEUE";
+        public static final String CUSTOMER_MESSAGE_DEATH_ROUTE_KEY="CUSTOMER_MESSAGE_DEATH";
 
 
 }

src/main/java/com/yaoyaozw/customer/dto/customer/CustomerMessageTransferDTO.java

+package com.yaoyaozw.customer.dto.customer;
+
+import com.yaoyaozw.customer.service.wechat.entity.customerRequest.WeChatCustomerRequestEntity;
+import lombok.Data;
+
+import java.io.Serializable;
+
+/**
+ * @author wgh
+ * @date 2022/11/10 14:52
+ */
+@Data
+public class CustomerMessageTransferDTO implements Serializable {
+
+    /**
+     * 客服发送请求体
+     */
+    private WeChatCustomerRequestEntity customerRequestEntity;
+
+    /**
+     * 素材id
+     */
+    private Long customerGraphicsId;
+
+    /**
+     * appid
+     */
+    private String appid;
+
+    /**
+     * openid
+     */
+    private String openid;
+
+}

src/main/java/com/yaoyaozw/customer/service/impl/CustomerDelayPublishServiceImpl.java

 package com.yaoyaozw.customer.service.impl;
 
-import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
 import com.yaoyaozw.customer.dto.integration.IntegrationRequestDTO;
-import com.yaoyaozw.customer.entity.AuthorizerToken;
-import com.yaoyaozw.customer.service.AuthorizerTokenService;
 import com.yaoyaozw.customer.service.CustomerGraphicsDelayService;
 import com.yaoyaozw.customer.service.wechat.service.WeChatService;
-import com.yaoyaozw.customer.utils.YYZWDateUtil;
 import com.yaoyaozw.customer.vo.customer.CustomerDelayItemVO;
+import org.apache.commons.lang3.StringUtils;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.data.redis.core.RedisTemplate;
 import org.springframework.stereotype.Service;
 import javax.annotation.Resource;
 import java.util.*;
@@ -31,13 +29,15 @@ import com.yaoyaozw.customer.service.CustomerDelayPublishService;
 @Service
 public class CustomerDelayPublishServiceImpl extends ServiceImpl<CustomerDelayPublishMapper, CustomerDelayPublish> implements CustomerDelayPublishService{
 
+    private final static String ACCESS_TOKEN_REDIS_KEY = "AUTH_ACCESS_TOKEN";
+
     private final static Logger localLog = LoggerFactory.getLogger(CustomerDelayPublishServiceImpl.class);
 
     @Autowired
-    private CustomerGraphicsDelayService customerGraphicsDelayService;
+    private RedisTemplate<String,Object> redisTemplate;
 
     @Autowired
-    private AuthorizerTokenService authorizerTokenService;
+    private CustomerGraphicsDelayService customerGraphicsDelayService;
 
     @Autowired
     private WeChatService weChatService;
@@ -71,11 +71,9 @@ public class CustomerDelayPublishServiceImpl extends ServiceImpl<CustomerDelayPu
 
                     String appid = userEntry.getKey();
                     //获取该号token
-                        AuthorizerToken authorizerToken = authorizerTokenService.findTokenByAppid(appid);
-
-                        String token = authorizerToken.getAuthorizerAppid();
+                    Object tokenObject = redisTemplate.opsForHash().get(ACCESS_TOKEN_REDIS_KEY, appid);
                     //没token过滤
-                        if (token==null||"".equals(token)){ continue; }
+                    if (tokenObject==null|| StringUtils.isBlank(tokenObject.toString())){ continue; }
                     //该号下延时客服
                     Map<Integer,List<CustomerDelayItemVO>> delaySortMap = customerMap.get(appid);
                     //所有的用户
@@ -87,14 +85,19 @@ public class CustomerDelayPublishServiceImpl extends ServiceImpl<CustomerDelayPu
                         //将所有待用延时客服收集
                         for (CustomerDelayPublish userPublish : userList) {
                             //发送延时客服
-                                futureList.add(weChatService.sendCustomerDelayMessage(authorizerToken, userPublish, delaySortMap,needUpdateCustomerDelay)) ;
+                            futureList.add(weChatService.sendCustomerDelayMessage(appid,tokenObject.toString(), userPublish, delaySortMap,needUpdateCustomerDelay)) ;
                         }
                     }
                 }
                 List<CustomerDelayPublish> registerUserEntities = new ArrayList<>();
                 //更新下次延时排期
                 for (Future<CustomerDelayPublish> delayPublishFuture : futureList) {
+                    try {
                         registerUserEntities.add(delayPublishFuture.get()) ;
+
+                    } catch (InterruptedException | ExecutionException e) {
+                        e.printStackTrace();
+                    }
                 }
                 if (!registerUserEntities.isEmpty()){
 

src/main/java/com/yaoyaozw/customer/service/impl/CustomerGraphicsServiceImpl.java

@@ -30,6 +30,7 @@ import com.yaoyaozw.customer.vo.referral.ReferralEntityVo;
 import org.slf4j.Logger;
 import org.slf4j.LoggerFactory;
 import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.data.redis.core.RedisTemplate;
 import org.springframework.stereotype.Service;
 
 import java.util.*;
@@ -57,6 +58,7 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
 
     private final static Logger LOCAL_LOG = LoggerFactory.getLogger(CustomerGraphicsServiceImpl.class);
 
+
     @Autowired
     private CrowdPackageConditionMatchService matchService;
     @Autowired
@@ -69,8 +71,6 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
     private WeChatService weChatService;
     @Autowired
     private RegisterUserEntityService registerUserEntityService;
-    @Autowired
-    private AuthorizerTokenService authorizerTokenService;
 
     @Autowired
     private CrowdPackageConditionService conditionService;
@@ -82,6 +82,7 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
     @Autowired
     private CrowdPackageService crowdPackageService;
 
+
     @Override
     public BaseResult insertCustomerMessage(CustomerMessageSaveDTO saveDto) {
 
@@ -213,28 +214,32 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
         return new BaseResult().error("更新失败");
     }
 
+    /**
+     * 发送客服消息
+     * @param integrationRequestDTO 请求DTO
+     */
     @Override
     public void sendCustomerMessage(IntegrationRequestDTO integrationRequestDTO) {
 
         Date requestDate = integrationRequestDTO.getRequestDate();
 
         long currentTimestamp = requestDate.getTime();
+        //获取待发送的开启客服
+        List<CustomerGraphics> customerGraphicsList = list(new QueryWrapper<CustomerGraphics>().eq(CustomerGraphics.COL_POST_TIME, requestDate).eq(CustomerGraphics.COL_SEND_STATUS,CustomerCommonConstant.SEND_STATUS_ACTIVE));
 
-        List<CustomerGraphics> customerGraphicsList = list(new QueryWrapper<CustomerGraphics>().eq(CustomerGraphics.COL_POST_TIME, requestDate).eq(CustomerGraphics.COL_SEND_STATUS,9));
+        if(!customerGraphicsList.isEmpty()){
 
             List<CrowdPackage> crowdPackageList = crowdPackageService.list();
 
             Map<Long, CrowdPackage> crowdPackageMap = crowdPackageList.stream().collect(Collectors.toMap(CrowdPackage::getId, a -> a));
 
-        if(!customerGraphicsList.isEmpty()){
-
             LOCAL_LOG.info("start sendCustomerMessage");
             for (CustomerGraphics customerGraphics : customerGraphicsList) {
                 //人群包id
                 Long packId = customerGraphics.getPackId();
 
                 CrowdPackage crowdPackage = crowdPackageMap.get(packId);
-
+                //活跃时间限制窗口
                 Long activeTimeMax = crowdPackage.getActiveTimeMax();
                 Long activeTimeMin = crowdPackage.getActiveTimeMin();
 
@@ -243,8 +248,9 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
 
                 //1.活跃时间判断，2.用户去重
                 Map<String, List<CrowdPackageUserVO>> appidUserMap = userList.stream()
-                        .filter(a->a.getLastActive()!=null&&(activeTimeMin==null||(currentTimestamp-a.getLastActive().getTime())>=activeTimeMin)&&(activeTimeMax==null||(currentTimestamp-a.getLastActive().getTime()<activeTimeMax)))
+                        .filter(a->a.getLastActive()!=null&&(activeTimeMin==null||((currentTimestamp-a.getLastActive().getTime())>=activeTimeMin))&&(activeTimeMax==null||((currentTimestamp-a.getLastActive().getTime())<activeTimeMax)))
                         .collect(Collectors.groupingBy(CrowdPackageUserVO::getAppId, Collectors.collectingAndThen(toCollection(() -> new TreeSet<>(Comparator.comparing(CrowdPackageUserVO::getOpenId))), ArrayList::new)));
+
                 //根据客服id找不同公众号的链接,并按appId分组
                 List<ReferralEntityVo> referralList = referralEntityService.findReferralByCustomerGraphicsId(customerGraphics.getId());
 
@@ -253,21 +259,18 @@ public class CustomerGraphicsServiceImpl extends ServiceImpl<CustomerGraphicsMap
                 for (Map.Entry<String, List<ReferralEntityVo>> referralEntry : referralMap.entrySet()) {
 
                     String appid = referralEntry.getKey();
-                    //获取token
-                    AuthorizerToken authorizerToken = authorizerTokenService.findTokenByAppid(appid);
-
-                    if (authorizerToken!=null&&authorizerToken.getAuthorizerAccessToken()!=null){
                     //获取该号的链接实体
                     List<ReferralEntityVo> referralEntityVo = referralMap.get(appid);
                     //获取该号的openid
                     List<CrowdPackageUserVO> packageUserVo = appidUserMap.get(appid);
 
-                        if (referralEntityVo!=null&&!referralEntityVo.isEmpty()){
+                    if (referralEntityVo!=null&&!referralEntityVo.isEmpty()&&packageUserVo!=null&&!packageUserVo.isEmpty()){
 
-                            weChatService.sendCustomerMessage(appid,authorizerToken,customerGraphics,packageUserVo,referralEntityVo);
-                        }
+                        weChatService.sendCustomerMessage(appid,customerGraphics,packageUserVo,referralEntityVo);
                     }
                 }
+                //客服状态修改
+                customerGraphics.setSendStatus(CustomerCommonConstant.SEND_STATUS_FINISHED);
             }
             updateBatchById(customerGraphicsList);
             LOCAL_LOG.info("end sendCustomerMessage");

src/main/java/com/yaoyaozw/customer/service/wechat/service/WeChatService.java

@@ -15,7 +15,7 @@ public interface WeChatService {
     /**
      * 发送延时客服消息
      */
-    Future<CustomerDelayPublish> sendCustomerDelayMessage( AuthorizerToken authorizerToken, CustomerDelayPublish user,
+    Future<CustomerDelayPublish> sendCustomerDelayMessage(  String appid,String token, CustomerDelayPublish user,
                                                            Map<Integer,List<CustomerDelayItemVO>>delaySortMap,
                                                            Set<CustomerDelayItemVO>needUpdateVoList);
 
@@ -23,7 +23,7 @@ public interface WeChatService {
     /**
      * 定时发送客服消息
      */
-    void sendCustomerMessage(String appid, AuthorizerToken authorizerToken, CustomerGraphics customerGraphics,
+    void sendCustomerMessage(String appid, CustomerGraphics customerGraphics,
                              List<CrowdPackageUserVO>openidList, List<ReferralEntityVo> referralEntityVo);
 
 }